TERMS - FoxCabs

What is Fox doing?

We are the leading cab/ bus aggregators of Jaipur, providing all sorts of services like outstation, local, one way travel, airport/ railway station transfers etc for both B2C and B2B clients.

Why you should choose Fox?

Our good quality staff ,excellent and professional services makes us distinct from others. We have well maintained vehicles and also assure security and comfort of the passengers travelling with us. Also our portal is a one stop solution for all cab/ bus related services.

How can I book through Fox?

Booking can be made through our website www.foxcabs.in, or by simply calling us on our customer support

What are the payment options?

Payment can be made through major Debit/ credit cards or internet banking. Also cash can be collected from your doorstep.

What if the vehicle breaks down during the journey?

We immediately try to get the vehicle repaired and if it is not possible to get the vehicle repaired we try to replace the vehicle as soon as possible.

Can I change or cancel the booking?

You can easily manage your bookings by logging in by your ID or by simply calling us on our customer support.

What if I am not able to reach my destination on time?

Some reasons are beyond our control. Taking a margin time always helps and does not disturb our subsequent plans. Average speed of vehicle comes out to be 50-60 kms per hour subject to roads, traffic conditions etc.

General Terms And Conditions

Kms and time will be calculated from boarding point to drop off point.
In case toll, other state tax, parking etc have not been included in the rates, they have to be paid directly by customer.
In case toll, other state tax, parking etc have been included in the rates, no receipts of the same will be provided to customer.
FoxCabs reserves the right to cancel/ change the booking at any point of time.
In case of local/ outstation bookings, Rs.100 per hour will be charged as waiting charges beyond 30 mins of reporting time.
In case of airport/ railway station transfers or one way bookings, Rs.150 per hour will be charged as waiting charges beyond 30 mins of reporting time, even in case of delay in flights or trains.
Vehicle details can be changed/ updated at any point of time before boarding the vehicle.
In case of outstation booking 250 kms per day minimum average will be taken from 00 to 24 hours. However margin of 2 hours will be provided.
Night charges would be applicable between 10:00 PM and 5:00 AM.
On hill routes charges Rs.2 per km would be extra.
AC will work on hill route depending upon the type of vehicle.

Payment Policy

15% of the estimated amount has to be paid as advance. Balance has to be paid as per requirement of driver( if 100% advance has not been paid).

We do not want our customers to worry about cancellations, hence we have a liberal cancellation policy:-

If the booking is cancelled 2 days before the scheduled departure date, the entire advance amount will be refunded.
If the booking is cancelled beyond the period of 2 days before the scheduled departure date, entire advance amount will be forfeited.
No cancellations will be entertained on special dates like Navratara, Diwali, Christmas etc.
Fox reserves the right to cancel/ change the booking at any point of time.
Cancellations can be made through our website or phone.
Refund will be made as per our refund policy.

Refund policy

Eligible refunds will be transferred to your account by sharing your account details with your booking ID and registered phone number at our email ID support@foxcabs.in within 5-7 working days.

This policy sets out how FoxCabs uses and protects the information provided:-

Any information provided to FoxCabs will be used as per the privacy policy only and FoxCabs is committed to ensure that your privacy is protected. However FoxCabs reserves the right to change this policy from time to time by updating this page.

FoxCabs may collect the necessary information like Name and Tour Detail, Contact information including email address, Demographic information such as postcode, preferences and interests and Other information relevant to customer surveys and/or offers.

The information collected can be used for the following purposes:-

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you choose to restrict the collection of personal information or for any other assistance regarding usage of personal information write us at support@foxcabs.in.

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